Frequently Asked Questions:


  • What is a Blackstone virtual course? 

    A virtual course is an online live course.  We also offer on-demand courses for multiple viewings at leisure.


  • What equipment do I need?


A computer with speakers and an internet connection.


  • How does it work?


After you register for the course, you will receive simple log-in instructions.  For on-demand courses, you will receive a recording link which will be active multiple times for four months.


  • Why did Blackstone introduce virtual courses?


Virtual courses offer the convenience of training from any location. Training and travelling costs are significantly lower.  Online training is hassle-free.  It allows you to manage your time more efficiently and effectively.


  • I want to have several people attend the course. Do I have to pay for each participant?


We provide highly cost-effective rates for groups which is posted on our registration page. The group rate applies to a maximum of six participants while additional ones can join for half the individual cost.  We offer further discounts for larger groups of 15 or more.  Those who can't attend on the specified date can be scheduled to take the course on another date.


  • What is the feednack on your virtual courses?


Over 20,000 very satisfied public sector employyes attended our courses and we have had 24 complaints (although we try hard, the saying: 'you can't please everyone' applies here).


  • Will Government firewalls impact my attendance?


Blackstone online courses have been attended by over 20,000 government employees.  Firewalls do not affect your participation.


  • Do I need a headset or speakers?


You computer must be equipped with speakers for the audio portion.  


  • Will I need to download any software?



No. The entire presentation can be viewed without any downloads.



NOTE: Blackstone is transitioning its professional development expertise to focus exclusively on the public sector in Canada.